Return & Refund Policy

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Return & Refund Policy

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Returns

As an Residential Manager  you have to received your sold product back if returned by the customer up-to the fixed duration of time (returned by customer to us within 15 days, will take up-to 3 – 5  more days to reach you). Along with Item value we will refund the reverse courier charges maximum up-to Rs.100/-. Which will be adjusted with your account.

Single order Customers have ’15 DAYS FREE RETURN / EXCHANGE SERVICE’ to return an item from the date he / she received it.

  • To be eligible for a return, item must be unused and in the same condition that they received it.
  • Item must be in the original packaging.
  • Item needs to have the receipt or proof of purchase

As an Residential Manager  you have to received your sold product back or to accept whatever the issues (after inspection) raised by the buyer up-to the fixed duration of time (returned or raised by the buyer to us within 10 days, will take up-to 3 – 5  more days to reach you). The returned or mismatched Item value will be refunded to the buyer and will be adjusted with the particular Residential Manager account. The reverse courier charges (if any) will be borne by the buyer.

Bulk order Customers have ’10 DAYS RETURN / EXCHANGE SERVICE’ to return an item from the date he / she received it.

  • To be eligible for a return, item must be unused and in the same condition that they received it.
  • Item must be in the original packaging.
  • Item needs to have the receipt or proof of purchase

Refunds

Once we receive single order item return, we will inspect it and notify you that we have received your item. We will immediately notify you on the status of your refund after inspecting the item.

If return is approved, we will initiate a refund to the customer (by original method of payment) and will be adjusted against the particular Residential Manager ’s payable

Customers will receive the credit within a certain amount of days, depending on our policies.

Refunds

Once we receive any issue from the buyer, we will inspect it, verify with you and notify you about it. Issues to be consider:

  • Mismatch with actual order (quantity or quality)
  • Damaged products received by the buyer
  • Items lost in transit

We will immediately notify you on the status of your refund after inspecting the issue.

If issue is approved, we will initiate a refund (by original method of payment) or take the necessary steps and will be adjusted against the particular Residential Manager ’s payable

Buyers will receive the credit within a certain amount of days, depending on your & our policies.

Contact Us

If you have any questions on how to return your item to us, contact us.

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